Privacy Policy
At Rokosea, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use it, your rights, and the measures we take to safeguard your information when you use our website.
What Data We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: such as your name, email address, phone number, and mailing address if you provide them through contact forms or account registrations.
- Usage Data: including information about how you access and use our website, such as IP address, browser type, pages visited, and referring URLs.
- Cookies and Tracking Technologies: data collected through cookies and similar tools to improve your user experience.
How We Use Data
Your information is used for the following purposes:
- To provide and maintain our website’s services and improve its functionality.
- To respond to your inquiries and provide customer support.
- To send important updates, notifications, or marketing communications only when you have consented to receive them.
- To monitor and analyze website usage for internal analytics and to improve our offerings.
- To comply with legal obligations.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device which help us:
- Remember your preferences and login information.
- Understand user behavior and improve site performance.
- Provide targeted content and advertising if applicable.
You can manage your cookie preferences or disable cookies through your browser settings; however, please note that disabling cookies may affect certain features of the site.
Third-Party Links
Our website may contain links to third-party websites or services, such as social media platforms (e.g. Social/X). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- Secure servers and encrypted communications (SSL/TLS).
- Regular security audits and monitoring.
- Access controls ensuring that only authorized personnel can access your data.
Despite our best efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
User Rights
You have certain rights regarding your personal data under applicable privacy laws. These rights may include:
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request deletion of your personal data, subject to legal obligations.
- Restriction: The right to request limitations on how we use your data.
- Objection: The right to object to certain types of processing, such as direct marketing.
- Data Portability: The right to receive your data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information below. We will respond to your request in accordance with applicable laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
- Email: help@rokosea.com
- Phone: +1 416-205-6700
- Address: 250 Front St W, Toronto, ON M5V 3G5 Canada
Thank you for trusting Rokosea with your personal information. We are dedicated to protecting your privacy and providing a secure online experience.